Services

ISO 9001 and IATF 16949 advisory, measured by business outcomes.

Three core services, each scoped and priced up front, built around your processes and your people.

Services

Three services, each measured by a business outcome.

Deliberately narrow scope. Every engagement is defined and priced up front, delivered around your processes and your people, and judged on what changes in the business — not on how much documentation it produced.

01

Audit Readiness Coaching

Enter your ISO 9001, IATF 16949 or customer audit knowing the position — protecting the certification your contracts depend on.

Outcome: no surprises on audit day, and process owners who can answer for their own areas.

  • Readiness review of processes, records and evidence against the standard
  • Gap list ranked by audit risk and commercial exposure, not theory
  • Process owner coaching on what auditors ask and why
  • On-call support through the audit window
02

Nonconformance Closure Support

Close findings first time and stop repeat failures — removing the rework, scrap and customer escalations they cause.

Outcome: findings closed once, causes removed at source, credibility restored with the customer.

  • Problem statement and containment reviewed before cause work begins
  • Root cause analysis your team can defend under challenge
  • Corrective and preventive actions mapped to each finding
  • Evidence packages assembled and organised for auditor review
03

Ongoing Compliance Partner

Senior management systems judgement on call — without the cost of a permanent in-house compliance function.

Outcome: a system used day to day, internal audits that find real risk, and leadership visibility of performance.

  • Scheduled advisory sessions with your quality or operations lead
  • Interpretation of clauses and customer-specific requirements
  • Internal audit programme design and management review preparation
  • A steady point of contact between audit cycles

Why leaders trust us

Practical experience on the shop floor and in the audit room.

Talk & Trace is an independent advisory practice built on operational experience, not theory. Every recommendation is traceable to a clause, a record, or evidence an auditor will reasonably expect to see.

Talk & Trace is an independent advisory practice, not a certification body, registrar, or accreditation organisation.

  • Lead Auditor experience

    Audit planning, field and supplier auditing, and nonconformance management under IATF 16949 and ISO 9001 — from the auditor's side of the table.

  • Industry-side operational background

    Quality management, procurement, supplier auditing and Supplier Technical Assistance in demanding manufacturing supply chains.

  • Core Tools in practice

    APQP, PPAP, FMEA, MSA and SPC applied to real launches and real corrective actions, not delivered as classroom theory.

  • Evidence-based method

    Findings tied to records, data and clause requirements — with root cause statements written to survive challenge.

  • Independent by design

    We advise only. We never certify, hold accreditation, or carry a commercial interest in your audit outcome.

  • Board-ready reporting

    Risk, cost and priority stated in business language so directors can make a decision in one meeting.

How we work

A short path from uncertainty to a clear, costed plan.

Four steps, no drawn-out discovery phase. Most clients move from first call to agreed scope within two weeks.

  1. 01

    Strategy session

    Twenty minutes on your audit timeline, open findings, and where the system feels thin. No preparation needed.

  2. 02

    Focused assessment

    We review the relevant processes and records, then give you a prioritised picture of risk and effort.

  3. 03

    Defined engagement

    Scope, deliverables, and price agreed in writing before any work starts. No open-ended retainers.

  4. 04

    Work the plan together

    Coaching, closure support, or monthly advisory — delivered with your team in the lead so knowledge stays in-house.

Next step

Find out where your management system is actually vulnerable.

A confidential 20-minute conversation with a senior practitioner. You will leave knowing what needs attention first, what it realistically takes to fix, and whether you need outside help at all.

FAQs

Questions we hear before the first call.